FAQ'S

WHAT'S YOUR MILEAGE FEE?

OC only! There is a $20 travel fee.

FORMS OF PAYMENT

I accept cash and Venmo ONLY

IRRITANTS?

Because eyelash extensions are applied to the hair and not the skin, the chances of an allergic reaction or irritation is minimal, however, if irritation occurs, please call me promptly to assess the situation. During your consult -we will go over this in depth. 

WHATS OUR CANCELLATION POLICY?

Must cancel or reschedule 24 hours prior to appointment or 100% of appointment will be charged.

HOW DO I BOOK?

Text to book an appointment. All first time clients will have to pay a deposit of $20 to hold reservation, which will be applied to service

NEW CLIENTS WITH EXISTING LASHES!!

First thank you for choosing me! Please know that I am happy to work on your current set as long as the extensions were applied correctly and are not damaging your natural lashes. Because I cannot assess the quality of your extensions without seeing them in person. I will not fill lashes that are damaged due to improper treatment, but will suggest a lash regimen to get the natural lash nursed back to health.

WHAT SHOULD I EXPECT ON MY 1ST APPOINTMENT?

Please set aside a well light area of your home or office, free from others and pets. Please do not consume caffeine prior to appointment(because lashes will flutter). Please have clean lashes, free of mascara, moisturizer and makeup. Immediately make me aware of any allergies or sensitivities that you have. Although, technically I can place a long, heavy, dense false lash onto the clients natural lash, but if the clients natural lash does not have a suitable long and healthy natural lash to support the lash extension, we run the risk of damaging the natural lashes and follicles will cease to produce healthy eyelashes moving forward

WHAT'S OUR REFUND POLICY?

I charge services by time and products so I do not give refunds or complimentary services. This includes trainings and seminars.

WHAT IF I MISS AN APPOINTMENT?

If you are not ready at the scheduled time for your appointment,  you are still responsible for the full amount of the service, although you may not receive the full time allotted. In the event that you miss an appointments without notice, you will be unable to schedule future appointments. 

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

I accept cash, credit cards, and Venmo 

TIMING IS EXTREMELY IMPORTANT

Although mobile, the same rules as salon applies, please be ready to start session upon my arrival. I have allotted a 10 minute period for set up and tear down.  My appointments are booked back to back so there will be no grace period. I apologize in advance.

I HAVE PETS!
WHAT'S THE POST CARE FOR EXTENSIONS?

You should always avoid rubbing and pulling on your extensions. If there’s a problem, just let me know. Mascaras, brow wax and oil based products around the eye should be avoided. Cleanse your lashes EVERY day even if you're not wearing makeup.

 

-Do not brush the lashes when wet

-Never wear waterproof makeup

-Avoid cream or gel-based eye makeup. 

-Wear extension-safe makeup (ask me about my secret tips)

I love all animals but I am allergic to them unfortunately. I ask that you please set a restricted area aside for your lash/makeup services, free from pets. Thank you for your understanding.

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